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Will I be notified when my order is dispatched?
Yes, we will notify you by email when your order is dispatched. Please keep an eye out for our dispatch email in your inbox, and check your junk mail just in case an over-zealous spam filter is at work.
If you have not received a dispatch email, it may simply be that we’ve not yet dispatched your order. Read our where is my order article, or get in touch with our team via email or live chat and we’ll be happy to help.
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Need advice or help with a new order? Our sales team are here to help. Give them a call on 01202 556655, 9:30am - 4pm, Monday to Friday.
Customer Service Team
Need help with an existing order? Our customer service team are on hand to help with any queries or issues.
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Product Care Information
Check out our Product Care Hub, with handy guides on how to look after your stuff including the best cleaning methods and materials.
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